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CCAonline, Inc. TERMS OF SERVICE AND ACCEPTABLE USE POLICIES

Thank you for choosing CCAonline, Inc. as your Internet Service Provider. When using CCAonline, Inc.'s service, please be aware that the following Terms of Service and Acceptable Use Policies apply at all times. These Terms and Policies have been developed in order to ensure that you and all other CCAonline, Inc. customers have a high quality service that is being used appropriately by all customers. By establishing and using your CCAonline, Inc. account, you agree to all of the Terms and Policies set out in this document.

1. General Terms and Policies CCAonline, Inc. is a private company providing a commercial gateway to the Internet. CCAonline, Inc.'s equipment and facilities may be used to send electronic mail, conduct commercial transactions, access bulletin boards, newsgroups and private networks, engage in on-line chat sessions, transfer files, and otherwise enjoy all legal aspects of the Internet, subject to these Terms and Policies (referred to in this document as "the Service.")

This service is provided to authorized persons or organizations (referred to in this document as "Subscriber" or "you"). Any use of the service is subject to any restrictions listed below. By using the Service, you agree to be bound by all of theses Terms and Policies. If you do not agree to be bound by these Terms and Policies, you must cancel your account immediately and may not thereafter use or attempt to use the Service.

CCAonline, Inc. grants you a non-exclusive right to access, use and display the Service on any computers or other electronic display devices of which you are a primary user. You may not assign, sub-license or transfer any rights or obligations of the Service without the express written consent of CCAonline, Inc.

2. Coverage If you are an individual Subscriber, these Terms and Policies apply to all persons who gain access through your account. If you are a commercial Subscriber, these Terms and Policies apply to all your employees, agents and/or customers. In either instance, a violation of these Terms and Policies by anyone using your account will be imputed to you.

3. Prices and Charges CCAonline, Inc. charges are as follows:

Dial-up service for the following prefixes; 732, 735, 947: $16.95/month

Dial-up service for the following prefixes; 376, 445, 447, 642, 648, 949: $20.00/month

Wireless Access beginning at $49.95/month

Unsolicited Bulk E-mail ("spam") cleanup: $125.00 per hour spent by CCAonline, Inc. personnel

Charges are due within 10 days of the date on CCAonline, Inc.'s invoice. Overdue accounts will be locked. Subscriber agrees to pay the total amount due plus a $7.50 reactivation fee.

Any checks returned by the issuing institution will be charged a processing fee of $25.00.

Any past due balances on previous accounts are due in full before service will be provided on a new account.

Payments for service are due on the first day of the month that the service is used. If you fail to pay for your account for 10 days after the date of the invoice, CCAonline, Inc. may without further notice terminate your account. Termination does not remove your responsibility to pay all fees incurred up to the date that CCAonline, Inc. terminates your account. If CCAonline, Inc. incurs any fees or costs in collecting any past-due amounts, including costs of legal counsel or a collection bureau, those fees and costs will be added to the amount you owe.

CCAonline, Inc. provides this service to you on a monthly, unlimited basis. Any use of our service in a particular billing cycle is your consent to the fee for that billing cycle. No refunds will be issued for charges accrued in any month in which you used the Service, with the sole exception of cancellations as per section 14 of this document. Pro-rating of is available for section 14 cancellations at $0.10 per minute in the billing cycle that you choose to cancel.

4. Term The Service is provided to you on a month-to-month basis. CCAonline, Inc. must receive written notice of termination (which may be by first-class mail or by e mail) from you at least 5 days prior to end of a month, or the Service will be provided and charged to you for the following month.

5. Grounds for Suspension and Termination You agree to comply with these Terms and Policies, as well as the applicable rules, regulations and policies of any network, bulletin board, newsgroup, web site or Internet Service Provider accessed through the Service. Any violation of either these Terms and Policies or the other rules, regulations or policies noted above may serve as cause for CCAonline, Inc. to suspend or terminate your account. You agree that CCAonline, Inc. has the right, with or without notice, to suspend or terminate your account upon the first or subsequent occurrence of any of the following:

a. Multiple instances of a single username logged onto the Service at any time;

b. Using the Service in a way which constitutes violation of any applicable statute, law, court order, tariff, regulation, or treaty (including, but not limited to, intellectual property, communications, privacy, criminal and international law);

c. Using the Service in a manner intended to abuse or violate the privacy or property rights of others, including but not limited to sending of unsolicited bulk e-mail ("spamming"); the suspension or termination which will result from spamming is entirely separate from and in addition to the fees which will be placed on your account due to such activity;

d. Using the Service in an attempt to break security, or so as to actually break security of any computer network (including the Service itself), or to access an account of which you are not the owner or a communication on which you are not the sender or intended recipient;

e. Using the Service in such a way as to forge headers/addresses in electronic mail or USENET postings, or using any other method to disguise the sender's identity;

f. Excessively using the Service in such a way as to limit the bandwidth or access available to others, including, but not limited to, download traffic of fifty (50) megabytes or more per day for the Subscriber's web page or site, sending e mail traffic in excess of fifty (50) megabytes per day, or using ping, e-mail check, excessive IRC logging, or any automated program with the sole intent of creating a continuous connection;

g. Posting commercial messages to a USENET group where the posting is not approved by the specific USENET group in its charter, or mass postings to large numbers of USENET groups;

h. Using the Service to operate server programs, including but not limited to mail servers, IRC serves, ftp servers or web servers.

i. Using the Service to promote or solicit competing Internet services;

j. Using the Service for unauthorized relays through any third party systems;

k. Attempting, in any way, to interfere with or deny service to any user or any host on the Internet;

l. Using the Service for mail-bombing, which is defined as the sending of mass amounts of e-mail to one recipient, with the intent to render that recipient's account and/or the electronic system serving that account dysfunctional;

m. Using the Service to engage in any form of Denial of Service attacks, which are defined as overburdening a recipient computer system by sending a high volume of spurious data which effectively impedes or totally disables functionality of the recipient system(s) or their connectivity, including but not limited to syn flood attacks and smurfing;

n. Using the Service to add or attempt to add addresses to any mailing list without the explicit positive consent of the addressee(s);

o. Using the Service to forward or post "chain letters" (multiple forwarding) of any type;

p. Attempting to cancel, supersede, or otherwise interfere with e-mail or USENET posts other than your own;

q. Engaging in harassment, whether through language, frequency, or size of messages;

r. Furnishing false data on your sign-up form, contract, or online application, including providing fraudulent credit card or other payment information.

6. Security You agree not to access or attempt to access private areas of the Service. You agree to notify CCAonline, Inc. as soon as you become aware of an unauthorized use of your account and/or any breach or attempted breach of security on the Service.

7. Intellectual Property CCAonline, Inc. does not undertake to examine or review messages, files, or other materials which are accessible through, pass through, or reside on the Service. If CCAonline, Inc. is informed of an alleged copyright or trademark infringement on the Service, CCAonline, Inc. will attempt to notify the affected Subscriber(s) of those allegations and secure a response. CCAonline, Inc. will cooperate with any Law Enforcement Agency which supplies proper credentials and legal basis. CCAonline, Inc. may, at its sole discretion, remove on a temporary or permanent basis materials which CCAonline, Inc. believes may create, constitute, or contribute to copyright or trademark infringements. You agree not to assert any claims against CCAonline, Inc. for any such removal.

8. Liability You agree that use of the Service is at your own risk. Except for information, products, or services clearly identified as being supplied by CCAonline, Inc., neither CCAonline, Inc. nor any of its affiliates controls, provides, operates, or is in any way responsible for any information, products, or services accessible through the Service. CCAonline, Inc. neither endorses nor is responsible for the accuracy of such material, and you agree that CCAonline, Inc. is not responsible for any loss or damage caused by your use of, or reliance on, such material.

You understand and agree that you have sole responsibility for your posting of any material to any site or newsgroup on the Internet, including but not limited to postings to web sites, whether residing on CCAonline, Inc.'s equipment or not, postings to newsgroups, and participation in any on-line chat sessions. You agree to indemnify and hold harmless CCAonline, Inc. and its officers, directors, employees, and other customers and subscribers from and against any claims, losses, costs, liability, damages or expenses arising out of your postings.

You agree to be liable for any damages or loss of service which results in damages to CCAonline, Inc. as a result of any spamming or other violations of Section 5 above. These damages include, but are not limited to, system shut downs, retaliatory attacks or data flooding, and loss of peering arrangements. You agree that CCAonline, Inc. may pursue any such claims against you in District Court in Logan County, Illinois.

9. Warranty CCAonline, Inc. MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF TITLE, NON-INFRINGEMENT, AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SERVICE, OR ANY SOFTWARE OR OTHER MATERIAL AVAILABLE THROUGH THE SERVICE. NO ORAL ADVICE OR INFORMATION GIVEN BY CCAonline, Inc. OR ITS EMPLOYEES SHALL CREATE A WARRANTY.

THE SERVICE AND ANY SOFTWARE PROVIDED TO YOU BY CCAonline, Inc. ARE PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS; CCAonline, Inc. DOES NOT WARRANT THAT THEY WILL BE ERROR-FREE AND/OR UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED. IN THE CASE OF ANY OF THESE EVENTS OR CIRCUMSTANCES, CCAonline, Inc. WILL NOT ISSUE ANY REFUNDS OR CREDITS. CCAonline, Inc. DOES NOT GUARANTEE THE SECURITY OR BACK-UP OF YOUR DATA STORED ON THE SERVICE.

10. Content You understand and agree that information and access available through the Service may include controversial, sexually explicit, or other material that may be offensive to you or users for whom you are responsible. CCAonline, Inc. has no responsibility for or control over such materials, and you take sole responsibility for using any available screening software or other methods of limiting access (specifically including the access of minors) to any material you may find objectionable.

11. Dial-up Connection

11a. CCAonline, Inc. may terminate a dial-up Subscriber's connection following 30 minutes of inactivity as determined by CCAonline, Inc..

11b. CCAonline, Inc. will make reasonable efforts to avoid busy signals by expanding call-handling capacity as necessary, but makes no guarantee of availability during peak hours.

11c. CCAonline, Inc. may terminate a dial-up Subscriber’s connection during peak use times when Subscriber’s connection has persisted more than 3 hours, and the system is at peak call-handling capacity.

12. Privacy CCAonline, Inc. commits to follow the controlling Federal and state laws respecting Subscriber privacy and data access. CCAonline, Inc. will not provide names, addresses, telephone numbers, e-mail addresses, or other personally identifiable information on any Subscriber to any third party without prior permission from that Subscriber, or under an appropriate court or administrative directive. CCAonline, Inc. may access and use individual Subscriber information in the operation of the Service and as necessary to protect the Service. CCAonline, Inc. may provide aggregate data on Subscribers to third parties. CCAonline, Inc. will not release passwords or other account information to anyone other than the account signee. CCAonline, Inc. will take whatever measures are judged reasonable at the sole discretion of CCAonline, Inc. to confirm the identity of the signee.

13. Disputes You agree that any dispute between you and CCAonline, Inc. arising out of your use of the Service on in any way based upon your subscription to and/or use of the Service which cannot be resolved between you and CCAonline, Inc. will be submitted by the aggrieved party for binding arbitration under the auspices of the American Arbitration Association. Any demand for arbitration under this Section must be filed with the American Arbitration Association's office in Springfield, Illinois. The arbitration must be held in Lincoln, Illinois and the arbitrator must be a person with experience in online services operation or law.

14. Changes These terms of service and acceptable use policies may be changed at any time and for any reason by CCAonline, Inc. Revised terms and policies will be posted at http://www.ccaonline.com/about/terms.shtml. Revised terms and policies are binding on you as soon as they are posted. If you do not wish to continue subscribing to the Service under any revised terms and policies, inform CCAonline, Inc. at once, and your account will be closed, with a refund of any credit amount on your account as of the date of account closure.

For additional information regarding this document please contact:

CCAonline
601 Keokuk Street
Lincoln, IL 62656
Voice: (217) 735-2677
Fax: (217) 732-6117
email: info@ccaonline.com

http://www.ccaonline.com/about/terms.shtml
Copyright © 1998-2001 CCA, Inc. and CCAonline, Inc.